Returns & Exchanges
At FANG, we want you to feel confident and beautiful in your skin. If you are not completely satisfied with your purchase, you may return or exchange unused products within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the beauty items you wish to return or exchange.
Prepare the Package
Carefully place the unused product in its original packaging, ensuring the security seal is intact, and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location; we recommend obtaining a tracking receipt for your records.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing